PRIVACY POLICY
Last updated: 31st December, 2025
ZTTEK (“we”, “our”, or “us”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with our services globally.
This policy applies to visitors, customers, partners, and business contacts worldwide.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information You Provide
·Name
·Email address
·Company name
·Job title
·Phone number
·Inquiry or message content
·Billing and shipping information (for orders)
b. Transaction Information
When you place an order through our website, we collect order-related information such as:
·Products purchased
·Order value
·Billing and shipping details
Payment information is processed securely by third-party payment providers and is not stored directly by ZTTEK.
c. Technical & Usage Information
Automatically collected data may include:
·IP address
·Browser type and version
·Device information
·Operating system
·Pages visited and time spent
·Referring website or source
2. How We Use Your Information
We use personal data for the following purposes:
·To respond to inquiries and requests
·To provide information about our products and solutions
·To manage business relationships and communications
·To send marketing or informational emails (with consent)
·To process and fulfill orders
·To operate and improve our website
·To analyze website traffic and performance
·To ensure security and prevent fraud
·To comply with legal and regulatory obligations
3. Legal Bases for Processing
Depending on your location, we rely on one or more of the following legal bases:
·Your consent
·Performance of a contract
·Legitimate business interests
·Compliance with legal obligations
4. E-Commerce & Payments
We use Shopify to operate our online ordering and transaction services.
·Order data is processed by Shopify and its authorized payment partners
·Payment details are handled securely by third-party payment processors
·ZTTEK does not store full payment card information
Shopify processes personal data in accordance with its own privacy and security policies.
5. Cookies & Analytics
We use cookies and similar technologies to operate and improve our website.
This includes Google Analytics, which helps us understand how visitors use our website by collecting information such as:
·Pages visited
·Time spent on pages
·Device and browser data
·Approximate geographic location
Where required by law:
·Non-essential cookies are used only after consent
·You may manage or withdraw consent through your browser settings or cookie banner
6. Data Sharing & Third Parties
We may share personal data with trusted service providers, including:
·Shopify – order processing and transactions
·Google Analytics – website analytics
·Hosting, IT, security, and infrastructure providers
All third parties are contractually required to protect personal data and use it only for specified purposes.
7. International Data Transfers
ZTTEK operates globally. Your personal data may be transferred to and processed in countries outside your country of residence, including jurisdictions that may have different data protection laws.
Where required, we implement appropriate safeguards to protect personal data in accordance with applicable regulations.
8. Data Retention
We retain personal data only for as long as necessary to:
·Fulfill the purposes outlined in this policy
·Meet legal, accounting, or regulatory requirements
When no longer required, data is securely deleted or anonymized.
9. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
However, no method of transmission or storage is completely secure.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
·Access your personal data
·Correct inaccurate information
·Request deletion of data
·Restrict or object to processing
·Withdraw consent at any time
·Lodge a complaint with a data protection authority
Requests can be made using the contact details below.
11. Children’s Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
Email: sales@zttek.tech
Company: ZTTEK - Zhitai Runhe New Energy (Suzhou) Co., Ltd
ZTTEK (“we”, “our”, or “us”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with our services globally.
This policy applies to visitors, customers, partners, and business contacts worldwide.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information You Provide
·Name
·Email address
·Company name
·Job title
·Phone number
·Inquiry or message content
·Billing and shipping information (for orders)
b. Transaction Information
When you place an order through our website, we collect order-related information such as:
·Products purchased
·Order value
·Billing and shipping details
Payment information is processed securely by third-party payment providers and is not stored directly by ZTTEK.
c. Technical & Usage Information
Automatically collected data may include:
·IP address
·Browser type and version
·Device information
·Operating system
·Pages visited and time spent
·Referring website or source
2. How We Use Your Information
We use personal data for the following purposes:
·To respond to inquiries and requests
·To provide information about our products and solutions
·To manage business relationships and communications
·To send marketing or informational emails (with consent)
·To process and fulfill orders
·To operate and improve our website
·To analyze website traffic and performance
·To ensure security and prevent fraud
·To comply with legal and regulatory obligations
3. Legal Bases for Processing
Depending on your location, we rely on one or more of the following legal bases:
·Your consent
·Performance of a contract
·Legitimate business interests
·Compliance with legal obligations
4. E-Commerce & Payments
We use Shopify to operate our online ordering and transaction services.
·Order data is processed by Shopify and its authorized payment partners
·Payment details are handled securely by third-party payment processors
·ZTTEK does not store full payment card information
Shopify processes personal data in accordance with its own privacy and security policies.
5. Cookies & Analytics
We use cookies and similar technologies to operate and improve our website.
This includes Google Analytics, which helps us understand how visitors use our website by collecting information such as:
·Pages visited
·Time spent on pages
·Device and browser data
·Approximate geographic location
Where required by law:
·Non-essential cookies are used only after consent
·You may manage or withdraw consent through your browser settings or cookie banner
6. Data Sharing & Third Parties
We may share personal data with trusted service providers, including:
·Shopify – order processing and transactions
·Google Analytics – website analytics
·Hosting, IT, security, and infrastructure providers
All third parties are contractually required to protect personal data and use it only for specified purposes.
7. International Data Transfers
ZTTEK operates globally. Your personal data may be transferred to and processed in countries outside your country of residence, including jurisdictions that may have different data protection laws.
Where required, we implement appropriate safeguards to protect personal data in accordance with applicable regulations.
8. Data Retention
We retain personal data only for as long as necessary to:
·Fulfill the purposes outlined in this policy
·Meet legal, accounting, or regulatory requirements
When no longer required, data is securely deleted or anonymized.
9. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
However, no method of transmission or storage is completely secure.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
·Access your personal data
·Correct inaccurate information
·Request deletion of data
·Restrict or object to processing
·Withdraw consent at any time
·Lodge a complaint with a data protection authority
Requests can be made using the contact details below.
11. Children’s Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
Email: sales@zttek.tech
Company: ZTTEK - Zhitai Runhe New Energy (Suzhou) Co., Ltd